hiya, i'm jackie huang.
ux architect & researcher.
I craft human-centered experiences by putting people at the forefront of research & design.
Best Buy's Digital Retail Experience
Helping customers make confident purchases through informed product refinement.
Best Buy's Product Taxonomy
Information Architecture & Taxonomy
Improving discoverability and speed of navigation through understanding customer mental models.
Gomae Mobile App
Discovering new feature ideas for an app dedicated to building the future of sustainable food.
CIBC Mobile Banking App
Perfecting the power of personalized banking through the CIBC mobile app.